Give it a goal. It runs your customer engagement.

Connect WhatsApp, Instagram, Messenger, Telegram, email and web chat once. Every conversation lands in one place, so nothing is missed.

Set the rules once and BotBat follows them every time: route, qualify, book, escalate. No engineer needed, no step forgotten at 2am.

A chatbot trained on your business, not a generic script. It answers in your customer's language, from your catalogue, in seconds.

You decide when a person steps in. The handover carries the full thread, so your agent starts informed instead of asking them to repeat.

Each message adds to that customer's profile: what they asked, what they bought, what they care about. That profile is what makes replies personal.

One inbox for every channel and every agent. See the whole history, assign, reply and close, without hunting across apps or losing context.

Name the outcome you want and BotBat builds the campaign from your profiles, picks the audience, sends on each customer's channel, and follows up.